Do you take my dental insurance?
We take any insurance that allows you to choose your dental office. There are hundreds of dental insurance plans, each with their own rules, regulations & limitations. Whenever a new patient comes to our office, we obtain as much information as your insurance company will provide to us so that we can, in turn, provide you with accurate treatment costs and explanations of expected coverage.
Are your prices competitive with other dental facilities?
All our fees are set according to market prices.
Do you offer payment plans?
YES! In addition to accepting all major credit & debit cards, we have several different payment options available.
If I have an emergency, will I be able to receive same day treatment?
Absolutely! We do whatever it takes to make sure that patients who are in pain receive immediate care. We also have one of our trained team members in charge of our afterhours phone so that you are never left to speak with an answering machine or answering service.
Do you have a hygienist who cleans my teeth or does the dentist do the cleanings?
We have an amazing hygienist; however, our often times our dentists prefer to do the cleanings themselves.
Does your office stay on schedule or will I have to wait to be seen?
We respect your time and we do an excellent job staying on schedule. Occasionally we may have a patient who is worked into the schedule unexpectedly due to an emergency, which can put us behind. In this situation we attempt to contact you ahead of time to let you know that we have fallen behind schedule, allowing you the option to come in a little bit later than your original scheduled time.
Do you provide all dental service in your office, or will I have to go to different offices for different procedures?
It is very rare that we need to refer patients to a specialist outside of our office. We provide all services including endodontics (root canals), oral surgery, periodontal (gum) treatment, implant placement, and even orthodontics. However, if any one of the doctors feels that it would be in your best interest to see a specialist, they would not hesitate to make that referral.
What treatments do you provide?
Our doctors are specialized in the following areas: General Dentistry, Cosmetic Dentistry, Cosmetic - One Day Crowns, Cosmetic - Veneers, Cosmetic - Whitening, Cosmetic - Invisalign, Pediatric Dentistry, Orthodontics, Orthodontic - Braces, Periodontics, Periodontal - Deep Cleaning, Periodontal - scaling and root planning, Prosthodontics, Endodontics, Endodontic - Root Canals, Oral Surgery, Oral Cancer Screening, Wisdom Teeth Extraction, Dental Implants.
We are affiliated with:
ZOOM Whitening, Invisalign, Lumineers, GlamSmile and American Dental Association
Do you have a female dentist?
Yes, we have Dr Duaa Dergham who is a female dentist and we also have female assistants.
What languages do your dentists speak?
Currently we have dentists and specialists who speak Arabic, English and German.
Is there parking available at Illinois Medical Center?
Yes, there is parking available outside of our clinic.
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